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 April 19, 2005
Providence residents report mixed satisfaction rates in survey
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PROVIDENCE, R.I. A survey of Providence's residents found high marks for satisfaction with water and public safety services, but low grades for road maintenance.

Sixty-eight percent of those surveyed said they were satisfied with water and wastewater services.

Public safety services got a 66 percent satisfaction rate.

But just 24 percent of residents said they were satisfied with the maintenance of city streets and infrastructure.

There were also high marks for the Roger Williams Park Zoo, and the city's parks, while snow removal got a low grade.

Half of respondents thought their neighborhood's quality had stayed the same, while 19 percent thought it had declined, and the same percentage felt it had improved.

The survey was conducted in late December and released yesterday.
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