Home
Local News
Weather
Eyewitness Sports
Medical Coverage
Call 12 For Action
Target 12 Investigators
Technology
Entertainment
Community
What's On WPRI
What's On Fox
This Morning Weekend
Contests
2 Minute Test Drive
Experts Online
Feedback
Online Store
Chopper 12
Station Info



 April 26, 2005
Blockbuster customers can recoup restocking fees
Email to a Friend Printer Friendly Version  

(WTNH, Mar. 29, 2005 5:55 PM) _ If you don't tell the truth then you face the consequences.

Those are the words today from the state Attorney General to Blockbuster concerning its no late fees program.

  • by News Channel 8's Ann Nyberg

Countless consumers across the country were caught up in what Attorney General Richard Blumenthal calls fiction.

Flat out Attorney General Blumenthal called the no late fee policy deceptive because he says there were still fees involved in the program.

Consumers either ended up paying for the movie if they were late or paid a so-called re-stocking fee.

Blumenthal says Blockbuster hid the fees.

In a video hand out from Blockbuster all its Senior Vice President would say is that the company will better spell things out for the consumer.

Karen Raskopf, senior V.P., blockbuster, says,"The states wanted us to make the "no late fees program" more clearer to our customers and we're happy to do that. we feel the more out customers understand "no late fees" the more they'll fell comfortable with it."

Blumenthal says,"What Blockbuster did was in face to disguise it's late fee by calling it a re-stocking fee. We are stopping that policy and promotions and we are forcing refunds to people who paid the re-stocking fee."

Blumenthal says his office has no idea how many people were duped. He says Blockbuster doesn't know either.

But here's the deal, you have until April 28th to get your money back.

You can pick up a form at Blockbuster or from the Attorney General's office.

The so-called No Late Fees program was started in December of 2004.

Blumenthal says so far there has been no court action but he says if there needs to be that won't be a problem.


Local News
Meteor shower sparks flurry of phone calls to officials
Eyewitness News RSS Feeds
Try the very latest way to read Eyewitness News headlines. Never miss an important story!
more»
Local School Vandalized
Fatal Accident
Nursing Shortage
Clean Water Sites Available for East Providence Residents
Charges Against Alleged Drunk Driver Upgraded
Gas prices up two cents
Brown gets $11.5 million grant to study hazardous waste
Retired Priest Held For Abuse Charges
National News  more» 
Utah Capitol getting shock absorbers as hedge against overdue earthquake
Interior Department looking into slaughtering of wild horses
Another former colleague criticizes Bolton's fitness for U-N post
Woman in Wendy's finger case won't fight extradition to California
Microsoft plans to use hardware to lock down security in next Windows release
Across the nation, students getting rewards for informing on classmates
San Diego mayor resigns in midst of federal probe of City Hall
Hearings today on President's Social Security reform plan
Penalty phase in trial of soldier accused in deadly attack on fellow troops
Bush heads into home stretch of 60-day Social Security push
 
Send questions and comments about this website to the .
All content © Copyright 2003-2005 WorldNow, WPRI, WNAC and Associated Press. All Rights Reserved.
For more information on this site, please read our Privacy Policy and Terms of Service.