AT&T Adds More Advanced Calling Features to AT&T CallVantage Service
BEDMINSTER, N.J., Sept. 15 /PRNewswire/ -- AT and T today announced another round of new feature enhancements for AT and T CallVantage(SM) Service including the availability of "Simple Reach(SM) Number," a new capability that enables subscribers to have up to nine additional telephone numbers for their service in any available area code. The new enhancements are the latest in a series of innovations the company plans to add to this popular new Voice over Internet Protocol (VoIP) service. "AT and T is moving quickly to deliver innovations that will bring consumers more features, better quality and greater value for residential broadband phone service," said Cathy Martine, AT and T senior vice president for Internet Telephony. "We have a pipeline of exciting new enhancements coming from AT and T Labs that will give AT and T CallVantage Service customers even more capabilities, convenience and control over their communications."
The Simple Reach(SM) Number feature enables AT and T CallVantage Service customers to add up to nine additional telephone numbers anywhere in the country where AT and T offers residential VoIP service. For example, customers can choose numbers with area codes where they have out-of-town friends and family so that these geographically distant people may call without incurring long distance charges.
Likewise, home office workers can set up numbers with area codes near their office or in markets close to key customers establishing a local presence and saving their customers long-distance fees.
Calls to any Simple Reach Number will ring to the primary AT and T CallVantage Service phone. If the call isn't answered, it will be forwarded to voice mail and callers will hear the same greeting as if they dialed the primary number. Similarly, the "Do Not Disturb" or "Locate Me" features will intercept or forward calls from Simple Reach Numbers as if they came in to the primary number. There is a monthly charge of $4.95 for each Simple Reach Number.
The company also introduced today additional service enhancements that include:
* "International Call Blocking /Shut Off," will provide the ability to block or unblock outbound international calls to those locations where a per-minute fee would be assessed; * "International Calls in Call Log," tracks all international placed and received calls to create a complete record of all usage; * "Caller ID/International Update," now delivers Caller ID information, where available, on all international calls; * "Caller ID Name from Phone Book," that allows even further personalization of the service by displaying the personalized or preferred name from the phone book as the Caller ID name for in-coming calls. For example, "Mom" will appear instead of "Smith, Jane."
AT and T also announced today that it will begin shipping a "Home Wiring Do- It-Yourself Guide" with each self-install kit containing an AT and T CallVantage Service Telephone Adapter (TA) and manuals. The guide offers customers step- by-step instructions for connecting the service via inside wiring to multiple home phones to replicate the traditional home calling environment and make the most efficient use of their existing telephone equipment.
Existing customers can download the handy home wiring guide from their Personal AT and T CallVantage Service Call Manager Web portal at https://www.callvantage.att.com/help/index.htm.
"Last month we introduced a fee-based inside wiring service to seamlessly integrate broadband phone service into the home environment," said Martine. "We now have a complete solution suite with both a do-it-yourself and full- service offer."
These new capabilities become available Thursday, September 16.
Over the next several weeks, AT and T will implement an automatic software upgrade for its existing telephone adapters that will provide customers greater flexibility in their home networking configurations. The upgrade will allow customers to place the TA anywhere they choose although the recommended configuration will continue to be between the high-speed modem and the router ("in front" of the router) as it is today. This will ensure the greatest quality of service although for some users a "behind" the router configuration may be more convenient.
Introduced in late March, AT and T CallVantage Service is now serving consumers in 170 markets in 39 states and Washington, D.C. The service, which works with a customer's broadband connection, provides a complete calling solution that provides unlimited local and long-distance domestic calling, including calls to Puerto Rico and the U.S. Virgin Islands, unlimited calling to Canada, discount rates for international calling, and a suite of advanced features all for a special six-month introductory rate of $19.99 a month through September 30, 2004. The cost of service is then $34.99 a month.
To learn more about AT and T CallVantage Service, consumers can visit http://www.callvantage.com/ or call 1-866-816-3815 extension 70339.
About AT and T
For more than 125 years, AT and T (NYSE "T") has been known for unparalleled quality and reliability in communications. Backed by the research and development capabilities of AT and T Labs, the company is a global leader in local, long distance, Internet and transaction-based voice and data services.
The foregoing contains "forward-looking statements" which are based on management's beliefs as well as on a number of assumptions concerning future events made by and information currently available to management. Readers are cautioned not to put undue reliance on such forward-looking statements, which are not a guarantee of performance and are subject to a number of uncertainties and other factors, many of which are outside AT and T's control, that could cause actual results to differ materially from such statements. For a more detailed description of the factors that could cause such a difference, please see AT and T's filings with the Securities and Exchange Commission. AT and T disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. This information is presented solely to provide additional information to further understand the results of AT and T.
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CONTACT: Tom Hopkins, +1-312-230-4889, [email protected], or GaryMorgenstern, +1-908-234-6416, [email protected], both of AT and T
Web site: http://www.att.com/
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